Once you have created a transfer, you cannot make any changes online or on the Clicktransfer App. If the transfer has not yet been received by the recipient, you can always cancel the transaction and create a new one with the correct information.
If the information you inputted regarding the recipient was correct and they receive the money, no changes can then be made to the transfer, as it has already been completed.
Make sure to double check and review the summary of the transfer before confirming to prevent these situations. If you have any other questions, feel free to contact our Customer Service Team.
Comments
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