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Track Your Transfer

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  • How can I check the status of my transfer?
  • What does “Ongoing” mean in the status bar of my transfer?
  • What does the “Pending payment” status mean?
  • What does the “Validating operation” status mean?
  • What does “Repeat operation” mean?
  • Can I change the information of my transfer?
  • What does “Pending Cancellation” mean?
  • What does it mean that my transfer is “Cancelled”?
  • My transfer is in the last step of the status bar. Has it been delivered?
  • How do I know if the money I’ve sent has been delivered?
  • My tansfer status hasn't changed in a few days. What is going on?
  • What is a payment code and where do I find it?
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