On our Website:
Once you have signed in to your Clicktransfer account, click "My Clicktransfer Area", then click "My Profile" in the dropdown option. Click "My Access Information" to see your contact and login details. From there, click "Update" button next to the field that says "Email". Enter your current password for security reasons, and then your new email address. Then click "Update Email Address" to save your changes.
As an extra security measure, you will then receive an email with a verification link. Click that link to take you to the SMS code verification process, where you will then input the code sent to your cell phone. This two-step verification process helps us know that it is really you who is trying to change their email address with your Clicktransfer account.
On our App:
Once you have signed in on the Clicktransfer App, click the menu bar at the top right corner of the screen. Then select "Login Information". Click the pencil icon next to your email address. Enter your current password for security reasons, and then your new email address. Then click "Change Email" to save your changes.
As an extra security measure, you will then receive an email with a verification link. Click that link to take you to the SMS code verification process, where you will then input the code sent to your cell phone. This two-step verification process helps us know that it is really you who is trying to change their email address with your Clicktransfer account.
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