If you suspect that someone has accessed your account without your consent, please contact us immediately so that we can take the necessary security measures. We also recommend that you change your password as soon as possible to prevent future threats.
Some examples of suspicious activity could include:
-If you receive an email about a change to your account or access information, but you haven't made any changes.
-If you receive an email that a transfer was created, but you have not created a transfer
-If you are trying to log in to your account and can't, even though you are 100% sure your access details are correct.
-If you receive an SMS code from us, but are not currently using Clicktransfer's services-
-If there is any other suspicious activity that is not listed above.
Again, if you suspect that there is any suspicious activity in your account, change your password and contact us right away.
If you are certain that you are a victim of fraud, contact us and call your local police.
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