How long does my recipient have to pick up the money? What if they don’t pick it up?

Your recipient has 90 days to pick-up their money in person. If they do not collect it within this 90-day period, we will try to return the transfer to you.

Please keep in mind the schedules of the payment agencies and the holidays celebrated in the destination country. This could make the transfer process take longer, but the recipient will be able to collect the funds as soon as possible.

If you have any other questions, check out our policies, or contact our Customer Service Team for more information.

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